Pure Ponytail
Shipping
Express Worldwide Shipping!
We are committed to delivering your order as quickly as possible, no matter where you are in the world. We offer express shipping to all countries, using UPS, DHL or FedEx depending on your location.
Delivery Times:
- Ready-to-Ship Orders: Dispatched the same day or the next business day.
- Custom Orders: Completed within 1-2 weeks, then shipped express.
Expect to receive your order within 2-7 days after it has shipped.
You will receive a tracking number as soon as your order is dispatched, allowing you to follow its journey to your doorstep.
If you have any questions or need further assistance, please don't hesitate to reach out - email us on info@glochichair.com.
Refund
Due to sanitation standards, we have a no return policy, which means that all sales are final.
You can contact us for any concerns at info@glochichair.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right!
Exceptions / non-returnable items
Certain types of items cannot be returned, like personal care goods and custom products (such as sale orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
PRODUCT INFO
- Thick ponytails with lustrous strands from root to tip
- Raw unprocessed hair sourced from a single donor
- Can be styled with any hot tool and reverts to its natural state
HAIR MAINTENANCE
- To preserve your hair's natural luster, use light serums rather than heavy oils with a focus on the ends of the hair
- Air dry your hair when possible and use heat protectant products prior to hot styling tools
- Curly hair requires extra moisture. Ensure to braid or bun your hair at night to keep your curls intact
- Seek a professional for color alterations. Always follow this procedure with a deep conditioner and protein treatment